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CHAPTER 2: Literature review 2.1 INTRODUCTION: Tourism has now crowing to such dimensions and significance that it has become the largest industry in the world. This in store(predicate) industry needs focus on many dimensions such as promoting the industry, developing newness in the industry and improving the industry. The tourism suppliers took advantage of the new market place opportunities and decided to distribute their products on their own. This was only possible by taking advantage of the net profit and developing and implementing the e-Commerce applications, which enabled the customers to access directly their reservation systems. Examples of such market strategies nowadays can be found with almost all(a) the airline carriers, hotel chains or car rentals companies. Using the meshwork as a reservation method can derive the tourism firms and also the customers by reducing costs and providing real time information to both parties. As the significance of the Internet for the tourism organizations grew and became more broadly accepted, However those that chose to physical exercise the internet for reservations conclude that six factors affect why they choose to continue to use the internet for plattering reservations: 1. Convenience, 2. Ease of information search, 3.

Transaction (ease of rationality policies and placing orders), 4.Information credibility 5.Price and 6.Safety (ease of canceling and security of sensitive information [3]. Those that booked reservations offline cogitate that convenience, price and safety were the significant factors affecting their decision to book a reservation via another offline method. This literature review is base also on the inspection of some related systems that atomic number 18 actually in the internet and represent some multinational and local online tourism web sites. My assessment was related to features that in my sense need to be implemented within a touristic web site, such as: packages management (the agencies reservation staff... If you penury to get a full essay, order it on our website: Orderessay

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