Harvard case studies - Operations management

McDonalds case Part BI.IntroductionMcDonalds is a very famous firm-food take house with oft than 31,000 oecumenical branches. Its main dishes are ground beef and fries. McDonalds has especial(a) prime(prenominal) of food but in turn it serves its patrons agile. However, the restaurant is astir(predicate) 41 old develop olds now and consequently it becomes penetrated and mature, it has much competitions and tough challenges. In cognitive process management term, McDonalds has soaringly subordinate operating system, its kitchen and its management, to serve high volume clients. As years goes by, the demands change. People become more than(prenominal) mobile and have dynamically changed their schedules to eat from at blend hold of to midnight and also become more selective. They don?t desire static menus anymore. They expect broader election of sandwiches or burgers at their luncheon or dinner time, and, the most(prenominal) of the essence(p) thing, they still expect fast profit as forrader or even faster. To manage this challenge, McDonalds has upgraded its kitchen system into Just-In-Time kitchen corpse named Made-For-You. The Goals of this out of work system are: amend food quality, including health worry and food safety requirementsMore compromising and compatible with bracing menusBuilt divulge and faster customer serviceUsed piece resources ,e.g. crews/employees, more useful and productiveII.Made-For-You clay versus Old function SystemII.a.

Technology and Process DifferencesThe ProcessIn the old way, McDonald?s was use to applying Make-to-Stock for preparing its food to customers (Look at submit 1)In this process, finished products were unbroken in the metal warming bin (storage) until a customer dedicate the product(s). How many products are deviation to be kept is its motorbus?s prediction/forecast. In archaeozoic years, demands were non so complicated, incisively around Big macintosh and/or fried fries. Since early 2000, McDonald?s uses Make-to-Order system to congruous with ever-changing demands which need more variety, yet still want fast speed of service (Look at Exhibit 2)In this new process, well-nigh materials... If you want to get a full essay, auberge it on our website: Orderessay

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