Case comparison table:CriteriaCommoditization of ProcessesServices Revolution?Work of Nations?Sequence of the activities as impacted by the trendInformation technology à human recourse cheek à finance and accounting functions à and finally manufacturingInput service (data entry, credit control board processing) à business service (IT, market research, content management) à administrative operate (accounting, tax returns, data management. Billing, customer services) à different information inten-sive field (engineering, manage-ment, publishing, financial services)Routine factory jobs à routine office jobs (claims adjustment, mortgage processing) à bring up centers, tech support, computer coding à jobs involved in enduring applications, divorce papers, do main(prenominal)s of research à software programmers, engineers, designers and researchersWinners and losers of the new economy and reasons wherefore they?ve become suchW: companies: increase their on-time delivery, reduce inventory, reduce material erudition and other costs, improve their processes, make their balance sheets leaner, gain flexibleness and access to the specialized expertise.L: process services providers: commoditization of the services depart lead to much competitors and lower prices. Differentiation will be inevitable to protect their marginsW: customers will gain flexibly and wash room as well as lower costs, greater choice, more control, higher touch and higher quality services.
Outsourcing company enjoys economies of scale, simple maintenance and volume purchasingN: Company loses some revenue, but gains by outsourcing operation that is not core, and saving themselves complex procedures out of their main scopeL: professionals who?s work can be substituted by automatizationW: orbiculate symbolic analysts: worldwide commerce?s size and complexity requires knowledge and connections above existing commercial or judicial systems.N: personal service workers: populations aging, busy people put other to do lots of functions, but immigration and flow of intersection workers keeps the pace.L: national symbolic analysts: university trained professionals opera-ting within national economy. They grow loosing their ground, because their opponents on the other continents overtakes contracts with experience and knowledge that goes with itHow...
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